FAQs
How do I join your text chat service?
How do I cancel Text Chat?
How am I charged?
How much does Text Chat service cost?
How can I block my phone from these services?
What if I think I am entitled to a refund?
Where can I read your complete Terms & Conditions?
How do I contact your Customer Service Department?
Are there any age requirements for using 123TextChat?
Will I incur other charges while using 123TextChat’s mobile services?
Will I receive unwanted messages after signing up?
What are the monthly spending caps for my wireless carrier?
How do I report Abuse?
How do I block a person from chatting with me?
How do I join your text chat service?
To join our Text Chat service, text the word CHAT to 95000
How do I cancel Text Chat?
To cancel or unsubscribe to our Text Chat just send STOP to 95000
How am I charged?
Charges will be billed on your wireless phone bill or deducted from your prepaid balance
How much does Text Chat service cost?
Pricing varies and is dependent on your wireless carrier. Below are current rates
- Alltel - $0.99 per message received
- AT&T $0.99 per message received
- Boost $6.99 per month
- Cellular One (Dobson) $9.99 per month
- Sprint $9.99 per month
- T-Mobile $0.99 per message received
- Verizon Wireless $0.99 per message received
- Virgin Mobile $0.99 per message received
How can I block my phone from these services?
To block your mobile phone from further services, please contact Customer Service at 888-860-4237 or send an email with your wireless carrier and phone number to support@123TextChat.com
What if I think I am entitled to a refund?
Please send an email to support@123TextChat.com including your mobile number, wireless carrier and explanation of what has happened.
Where can I read your complete Terms & Conditions?
Terms & Conditions can be found Here
How do I contact your Customer Service Department?
By Email: Send your email to support@123TextChat.com. To help us expedite your inquiry, please include the phone number you are calling about and a brief description of the problem you are having. By Telephone: Customer Service is available by phone 8am to 6pm PST Monday through Friday. 888-860-4237
Are there any age requirements for using 123TextChat?
You must be at least 13 years old to use 123TextChat’s Services. If you are less than 18 years of age, you must get your parent's permission before using 123TextChat’s mobile services.
Will I incur other charges while using 123TextChat’s mobile services?
You may incur additional charges via your wireless carrier such as message and data rates. If you have further questions about this please contact your wireless carrier. We always recommend that you check with your wireless service provider to make sure you are on the plan that is right for you.
Will I receive unwanted messages after signing up?
123texthcat.com will never send unwanted messages to your phone with the exception of carrier required and or system messages and reminders. If you have received messages you had not anticipated, please contact Customer Support.
What are the monthly spending caps for my wireless carrier?
- AT&T - $100 per month
- Alltel - $35 per month
- Boost - $50 per month ($6.99 for Chat)
- Cellular One (Dobson) - $50 per month ($9.99. for Chat)
- Sprint - No spending cap ($9.99 for Chat)
- T-Mobile - $30 for services, $75 for Chat
- Verizon Wireless- $100 per month
- Virgin Mobile - Prepaid users, $20 per month per short code, $60 per month max
How do I report Abuse?
Report abuse by contacting us at support@123TextChat.com or by calling 888-860-4237
How do I block a person from chatting with me?
To block a user from sending you more messages text the word BLOCK